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Brief Interruption to Phone Service for Nsight Telservices Customers in Niagara, Florence

March 7, 2022

On March 16, Nsight Telservices customers in Niagara, Florence and the surrounding areas will experience a brief interruption to phone service, including the ability to dial 911, while equipment is upgraded.

Phone service will be impacted for approximately one hour with the interruption planned shortly after midnight. Customers will lose dial tone when the upgrade begins, and it will return when it is complete, indicating that service is restored and calls can resume.

Nsight Telservices customers should plan to use a cell phone for calls, including reaching 911 during this time. Customers without a cell phone are encouraged to make a back-up plan for emergency calls during this time. This could include identifying a nearby neighbor within walking or driving distance, staying with a relative or friend or borrowing a cellular device from someone for this time window.

Questions can be directed to Nsight Telservices customer care at 800-826-5215.