An important message about your customer proprietary network information (CPNI).
The Federal Communication Commission (FCC) requires that we obtain verification from you before we can provide you any information on your billing account.
Customers requesting information over the phone will be required to provide us with the account password. If a password is forgotten the customer will have established a “verification question” and “answer” that will allow us to provide or reset the forgotten password.
Customers not able to provide the required verification above, will only be allowed to receive their account information through the mail. The information may only be sent to the address on the customer account.