Automatic Callback - Automatically redials a busy station and rings your line when the line is available.

To use: After dialing a number and receiving a busy tone, hang up. Lift handset and press * 66; wait for the announcement that says, "the system will monitor the line for 30 minutes, etc." You don't have to listen to the whole announcement before hanging up. Your phone will check the number for up to 30 minutes. A distinctive ring will alert you when the line becomes available.

To cancel: Lift handset and press *86. Wait for confirmation tone and then hang up.

Automatic Recall - Allows you to automatically dial the last number that called you.

To use: Lift handset and press *69. The calling number will be announced, and you will be asked to press 1 if you wish to call the number back. Press 1.

To remove if the line is busy: Lift handset and press *89. Wait for confirmation tone and then hang up.

Call Waiting - Allows you to receive a call while you are on the phone.

To use: When you are on your phone, a special tone tells you a second call is waiting. To answer the call, press your switch hook. This puts the first caller on hold and connects you to the second caller. To alternate between callers, press and quickly release the switch hook.

Cancel Call Waiting - Allows you to prevent a call from interrupting you while you are on the phone.

To activate, press *70 and then dial the number you wish to call. This feature is deactivated when you hang up from your call.

Call Forward - Allows you to forward your phone number to another phone number.

To use: Lift handset; press 72 # and listen for dial tone. Dial the number to which you want your calls forwarded. When the call is answered, your call forward is in effect. If there is no answer or you receive a busy signal, hang up and repeat within two minutes. Wait for a confirmation tone and then hang up.

To remove: Lift handset; press 73 #, wait for confirmation tone and then hang up.

Call Forward - No Answer - Allows you to forward your calls to another number after two to nine rings.

To use: Lift handset. Press *92, wait for dial tone and then dial the number of rings (minimum two) you want before the call is transferred. Dial the number to which you wish to forward your calls, wait for an answer and then hang up. If there is no answer or line is busy, repeat the above within two minutes, wait for confirmation tone and then hang up.

To remove: Lift handset and press *93, wait for confirmation tone and then hang up.

Call Forward Busy - Forwards your calls to another number if your line is busy.

To use: Lift handset and press *90 and then the number you wish to forward your calls to. When phone is answered, your call forward busy is in effect. If call is not answered or you receive a busy, repeat the above within two minutes, wait for confirmation tone and then hang up.

To remove: Lift handset and press *91, wait for confirmation tone and then hang up.

Call Forward Remote Access - Allows you to turn on, turn off or change your call forward settings. Call Forward Access Numbers start with 822, 865 or 869 depending on the subscriber's area and then 9998.

To use: Lift handset and dial 822-9998, listen for special dial tone. Dial your seven-digit phone number and four-digit PIN number you received from Northeast Telephone and listen for special dial tone. Proceed with one or the three call forward features: Call Forward, Call Forward No Answer or Call Forward Busy.

Caller ID Name/Number - Allows you to see the name and number of calling party before you answer.

To use: When you receive a call, wait until your telephone completes the first ringing signal. The telephone name and number of the person calling will automatically appear on your display screen.

Call Waiting ID - Allows you to see the name and number of the person calling you even when you are already on the phone.

3-Way Calling - Allows you to talk to two other people at the same time.

To use: With the first caller on the line, press and quickly release switch hook. You will hear a break in dial tone and then dial tone. Then, dial the number of the person you want to join your phone call. After the third party answers, press and then quickly release switch hook. You are now talking with both parties.

Pressing the switch hook a third time will disconnect the third party.

Distinctive Ringing - Allows you to make a list of special callers by using a special ring to announce calls from any of the numbers designated.

To use: Lift handset and press *61. Listen for announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many numbers are currently stored in your list. Follow the voice instructions and dial three to turn the feature on or off.

Follow voice instructions on how to add up to 31 phone numbers on your VIP list.

Selective Call Acceptance - Allows you to program your phone to accept calls only from a list of people you choose. When the service is turned on, your phone will only accept calls from those in your list. All other callers will hear an announcement that says you're not accepting calls at this time.

To use: Lift handset and press *64. Listen for announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many numbers are currently stored in your acceptance list.

Follow the voice instructions to turn the feature on/off, to hear your list of numbers or to add or remove numbers from your list.

Selective Call Forwarding - Allows you to forward only calls from a special list of numbers to another number.

To use: Lift handset and press *63. Listen for announcement telling you whether the feature is currently on or off. Follow the voice instructions to turn the feature on/off, to hear phone numbers on your list, to add or delete numbers from your list and to set up the forward-to number.

Selective Call Rejection - Allows you to program your phone to reject calls from any number you place in your rejection list. When feature is activated, any callers in this list will hear an announcement that you are not accepting calls at this time. All other calls will ring through as usual.

To use: Lift handset and press *60. Listen for announcement telling you whether the feature is currently on or off and how many numbers are currently stored in your rejection list, how to add/delete numbers to your list.

Speed Calling Short - Allows you to preprogram up to eight numbers in a speed-calling list.
To program: Lift handset and press *74, then listen for dial tone. Dial a one digit code (2-9) where you want the number stored. Dial the number you want stored. Press the # key and listen for confirmation tone.

To use: Lift handset; dial one-digit speed code, then press the # key.

Speed Calling Long - This feature allows you to preprogram up to 30 numbers that you frequently call in a speed-calling list. 20-49.

To program: Lift handset and press *75, then listen for second dial tone. Dial the two-digit speed code (20-49) where you want the number stored and then dial the number, press # and wait for confirmation tone.
To use: Lift handset; dial two-digit speed code and then press the # key.

Telemarketer Call Screening - Calls that are delivered as "unknown" or "out of the area" are first intercepted by this service before your phone rings. An announcement instructs telemarketers to hang up and add your number to their Do Not Call List. Other callers are asked to dial 1 or to stay on the line to be connected.

Warm Line - Allows your phone to automatically dial a number you have selected if your telephone is off the hook for more than 30 seconds without making a call.

To use: Customer needs to give us the number they want the phone to dial. We set it up in our switch.

Do Not Disturb With Override Code - This feature allows you to block incoming calls from ringing during a specified period of time. If the user desires, he/she can provide a four-digit override code to specific callers to allow them to connect.

To use: Dial the administration number provided by Northeast Telephone Co. The service will verify that the service is on or off. Press 1 to turn on or off, press 0 to continue. To check or change the start of your quiet time, press 1 and follow instructions. To check or change the end of your quiet time, press 2 and follow instructions. To check or change your override code, press 3. The system will tell you what your override code is and give you the option to change (press 1) or to continue (press 0).

Wake-Up Service - Allows the user to schedule up to two wake up calls at any time within the next 24 hours. The (IVR) interactive voice response system allows user-friendly scheduling.
To program this feature: Dial the administration number NXX-0333 provided by Northeast Telephone Co. To schedule a wake-up call, press 1 and follow the IVR instructions. To delete a wake-up call, press 2, then follow the IVR instructions. To check any wake-up calls scheduled for your phone, press 3 and then follow the IVR instructions. You will receive a call at the scheduled time and an automated voice will say, "Hello, this is your wake-up call service" two times. If there is no answer or your phone is busy, then a log will be entered in the Default Error Log and the service will try to call back in five minutes. It will make three attempts in five-minute intervals. (NXX equals your exchange area - 822, 865, 869, 899)

Multi-ring - Allows you to have up to three other phone numbers to ring, when someone dials your main number.
To access your Multi-ring features:
Dial 822, 865, 869 -9998 (you will hear ringing and then dial tone). Dial your phone number and the last four digits of your phone number. When you hear dial tone, press *62. You will now hear instructions on how to turn on your service (press 3) and how to add/delete numbers to your service. Once you learn the prompts for adding/deleting numbers and turning your service on/off, you don't have to wait for instructions.

Note: When adding cellular numbers be sure to include area code

Toll Denial - This service allows you to block long distance calls from being made from your telephone. This is a free feature.

900 Blocking - This service blocks 900 calls from being made from your telephone. This is a free feature.

Unpublished Number - Your phone number is not published in telephone directory or in directory assistance

Unlisted Number - Your phone number is not published in telephone directory, but it is listed in directory assistance

ECC Detailed Billing Option: For $0.50 per month, you can receive a billing statement that shows the detail for every ECC call you make. For no charge, we offer a bulk billing statement that provides a summary of your ECC Calls for a month.